Looking for better deals? Register and unlock our B2B pricing.

Terms and Conditions (B2B)

Company: DEEP VISION s.r.o.
Registered office: Hlaváčova 207, 530 02 Pardubice, Czech Republic
Company ID: 27540065

1. Introductory Provisions

1.1. These Terms and Conditions (hereinafter the “Terms”) of DEEP VISION s.r.o., with its registered office at Hlaváčova 207, 530 02 Pardubice, entered in the Commercial Register kept by the Regional Court in Hradec Králové, File C 24949 (hereinafter the “Seller”), govern—pursuant to Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code (hereinafter the “Civil Code”)—the mutual rights and obligations of the contracting parties arising from or in connection with a purchase agreement (hereinafter the “Purchase Agreement”) concluded between the Seller and another legal entity or self-employed natural person (hereinafter the “Buyer”) through the Seller’s online shop. The online shop is operated at www.ponplanet.eu (hereinafter the “Website”) via its web interface (hereinafter the “Shop Interface”).

1.2. The Terms apply where the Buyer is a legal entity or a natural person acting within the scope of its business activity or independent profession when ordering goods.

1.3. Provisions deviating from the Terms may be agreed in the Purchase Agreement; such deviating provisions prevail over the Terms.

1.4. The Terms form an integral part of the Purchase Agreement. Both the Purchase Agreement and the Terms are drawn up in Czech.

1.5. The Seller may amend or supplement the Terms; rights and obligations arising while a previous version was effective remain unaffected.

2. User Account

2.1. Upon registration on the Website, the Buyer gains access to a user interface from which goods can be ordered (the “User Account”).

2.2. The Buyer must provide accurate and truthful information during registration and when ordering, and must update it as necessary. The Seller considers the information provided as correct.

2.3. Access to the User Account is secured by a username and password. The Buyer must keep these credentials confidential.

2.4. The Buyer may not allow third parties to use the User Account or to purchase goods at discounted prices.

2.5. The Seller may cancel the User Account, in particular if the Buyer breaches obligations arising from the Purchase Agreement or these Terms.

2.6. The Buyer acknowledges that the User Account may not be available continuously, especially due to necessary maintenance of the Seller’s or third-party hardware and software.

3. Conclusion of the Purchase Agreement

3.1. Any presentation of goods in the Shop Interface is for information only; the Seller is not obliged to conclude a Purchase Agreement for such goods. Section 1732 (2) of the Civil Code does not apply.

3.2. The Shop Interface lists goods and their prices, inclusive of VAT and all related charges except shipping costs. Prices remain valid while displayed. This does not limit the Seller’s right to agree on individual terms.

3.3. The Shop Interface also states packaging and delivery costs, which apply only to deliveries within the Czech Republic.

3.4. To order, the Buyer completes an order form, which includes especially: (i) the goods ordered (placed in the cart); (ii) payment method and delivery method; (iii) delivery costs (collectively the “Order”).

3.5. Before submitting the Order, the Buyer can review and correct entered data. The Seller regards the data as correct. After receiving the Order, the Seller immediately confirms receipt by e-mail to the Buyer’s address.

3.6. Depending on the Order (quantity, price, transport costs), the Seller may request additional confirmation.

3.7. The contractual relationship arises when the Buyer receives an acceptance e-mail from the Seller marked “Order Accepted.”

3.8. The Buyer agrees to use remote communication when concluding the Purchase Agreement and bears its own costs (internet, phone), which do not differ from basic rates.

4. Price of Goods and Payment Terms

4.1. The Buyer can pay the purchase price and delivery costs as follows:

  • cash on delivery/collection,
  • cash on delivery service,
  • invoice payment.

4.2. Unless expressly stated otherwise, “purchase price” also includes packaging and delivery costs.

4.3. For cash or COD payments, the price is due upon receipt of the goods.

4.4. The Seller issues a tax document (invoice). The Seller is a VAT payer.

5. Withdrawal from the Purchase Agreement

5.1. The Buyer acknowledges that under Section 2001 of the Civil Code, withdrawal is possible only for reasons under Section 2002 (material breach by the other party).

5.2. Withdrawal terminates the obligations ab initio; received performances must be returned without delay. Any refund by the Seller will be made cashless to the bank account specified by the Buyer.

6. Transport and Delivery

6.1. If a delivery method is agreed at the Buyer’s request, the Buyer bears the risk and any additional costs.

6.2. Where the Seller must deliver the goods to a place designated by the Buyer, the Buyer must take delivery.

6.3. If delivery must be repeated or arranged differently due to the Buyer, the Buyer shall pay the associated costs.

6.4. Upon receipt from the carrier, the Buyer shall inspect the packaging and immediately notify the carrier of any damage; if tampering is evident, the Buyer need not accept the shipment.

6.5. Additional rights and obligations regarding transport may be set out in the Seller’s delivery terms.

7. Rights from Defective Performance

7.1. Rights and obligations follow Sections 1914–1925 and 2099–2117 of the Civil Code.

7.2. The Seller is liable that the goods are free of defects on handover, save for defects disclosed to the Buyer before purchase.

7.3. The Buyer asserts rights from defects at the Seller’s registered office or place of business. The period for assessment starts only after the defective goods are handed over.

7.4. Further details may be stipulated in the Seller’s complaints procedure.

8. Additional Rights and Obligations

8.1. Title to the goods passes to the Buyer upon full payment of the purchase price.

8.2. The Seller is authorised to sell goods under public-law licences as recorded in the Commercial Register.

8.3. The Seller undertakes to deliver goods within the time limits stated; items marked “in stock” are usually dispatched within 5 business days, other delivery times are provided on request.

9. Personal-Data Protection and Cookies

9.1.–9.9. (Text translated; retains references to GDPR, consent, cookies, and contact details.)

10. Final Provisions

10.1. If the legal relationship contains an international element, Czech law applies and Czech courts have jurisdiction.

10.2. Should any provision of the Terms be invalid or ineffective, the closest valid provision shall replace it; the validity of the remaining provisions remains unaffected.

10.3. Seller’s contact details: Hlaváčova 207, 530 02 Pardubice • e-mail: obchod@deepvision.cz • phone: +420 461 049 230.

These Terms are valid and effective from 16 August 2022.


APPENDIX 1 – COMPLAINT FORM

Recipient:                 DEEP VISION s.r.o., Hlaváčova 207, 530 02 Pardubice

Complaint Submission

Date of contract conclusion:
Full name:
Address:
E-mail address:
Goods under complaint:
Description of defects:
Preferred resolution / bank account for refund or discount:

I also request confirmation of my complaint stating when the right was exercised, the content of the complaint, my claim, and the date and manner of its settlement.

Date:                         

Signature:                   

Vytvořil Shoptet | Design Shoptak.cz